A woman from one of our communities has been calling in like crazy of late. In the past month, I've spoken to her two to three times per week. She has some problems.
She's said some pretty offensive things up to this point, but this afternoon she crossed the line. She used the most offensive word in the English language to describe her upstairs neighbor. My jaw dropped, and then I warned her against using such language. She proceeded to use it again, then she explained to me how I didn't really know what it meant and that she was using it properly. (I checked, and she was indeed using the word properly, definition #2.) I warned her on